At Signature Home (https://signaturehome.ae), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or engage with our services.
Information We Collect
When you visit our website, we may automatically collect information about your device, such as your browser type, IP address, time zone, and cookies installed on your device. We also gather information about the pages or services you view, the websites or search terms that referred you to our site, and your interactions with the site. This information is referred to as “Device Information”.
We collect Device Information using the following technologies:
- Cookies: Small data files stored on your device to enhance site functionality and track visitor behavior.
- Log Files: Records of site activity including IP address, browser type, and date/time stamps.
- Web Beacons, Tags, and Pixels: Tools to understand how visitors navigate and use the website.
When you contact us or book a service, we collect additional information such as your name, email address, phone number, billing/shipping address, and other details necessary to provide our services. We refer to this information as “Service Information”.
In this Privacy Policy, “Personal Information” includes both Device Information and Service Information.
How We Use Your Information
We use the information you provide to:
- Process and manage service requests, bookings, and payments;
- Communicate with you regarding your inquiries or orders;
- Screen requests for potential risks or fraud;
- Improve our website, services, and marketing efforts;
- Provide you with relevant information and offers tailored to your preferences.
Device Information is primarily used to detect potential risks and improve site functionality, analytics, and marketing performance.
Sharing Your Information
We may share your Personal Information with trusted third parties who help us provide our services, including analytics and marketing partners such as Google Analytics. You can learn more about how Google handles your data and opt-out options here.
Additionally, we may share information to comply with legal obligations, respond to lawful requests, or protect the rights, property, and safety of Signature Home or others.
Advertising and Marketing
We may use your information to deliver targeted advertising or promotional communications about our interior design services. You may opt out of targeted advertising through:
- Bing
Or via the Digital Advertising Alliance’s opt-out portal.
Do Not Track
Our website does not alter data collection or processing in response to “Do Not Track” browser signals.
Data Retention
We retain your Service Information for as long as necessary to provide our services unless you request deletion of your information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.
Contact Us
If you have questions or concerns about our privacy practices or wish to make a complaint, please contact us at: customercare@signaturehome.ae.